By need

Run the operation on autopilot, and keep the exceptions.

Orders routed from one queue, stock corrected across every channel, buyers answered from your own listing data, reviews requested at delivery — and the four things that genuinely need you, surfaced.

Approval mode holds every automatic action until you trust it
Autopilot · today

86 of 90 orders picked, labelled and shipped

auto

Stock decremented across 5 channels in 3.1s

auto

14 buyer questions answered from listing data

AI

4 orders need a human — sorted by impact

needs you

31 review requests sent on delivery

auto

Running on your catalogue right now — every line below happened without anyone opening a tab.

128

actions today

4

needed you

24/7

unattended

96%

of order handling completed without a human

Automation you cannot see is automation you cannot trust.

Five hubs, five processes

Every marketplace has its own queue, its own statuses and its own way of hiding a problem.

Silent automation is worse than none

A tool that acts without a log means every exception becomes an investigation.

The exception looks like everything else

One bad-address order sits in the list looking exactly like the eighty-nine that are fine.

Before and after

A day of ninety orders

The same work, measured twice — today’s numbers against the same catalogue running on MergeKart.

55m5ha day on operations
Today · every job in its own place

Six tools, five hubs, nothing talking to anything else.

Listingstyped one at a time
Cross-listingretyped per channel
Inventoryfive stock numbers
Ordersfive queues
Pricingchecked by hand
Buyerssix inboxes
eBay
Amazon
Etsy
Walmart
Shopify
12 tabs open
With MergeKart · one command center

Every job feeds one record, and the marketplaces follow it.

Listings
Cross-listing
Inventory
Orders
Customers
MergeKart AI Command Centerone catalogue · one stock record · one queue
eBay
Amazon
Etsy
Walmart
Shopify
in sync
Measured onToday
On MergeKart

screens to watch

5

1−80%

orders needing a human

90

4−96%

handled automatically

0%

96%+96 pts

What runs itself, and what reaches you

The design rule is simple: anything commercial, contested or ambiguous comes back to a person.

app.mergekart.com/opspilot/orders

#A-4821 · eBay

picked from Z1-A03-R12 · shipped

auto

#A-4822 · Amazon

label printed, awaiting handover

auto

#A-4824 · Etsy

address mismatch

needs you

The queue is the process. There is no second screen.

96%

of orders routed without a human

median week · 5 channels

55m

a day on operations

down from ~5 hours

4

orders needing a person

out of ninety

“Approval mode was the thing that convinced us. We watched it for a fortnight before we let it act.”

Aditya KataraGaurav Gems · Fine jewellery · 5 channels
What changed
5h55ma day on operations
51screens to watch
904orders needing a human

“Ninety orders a day run by one operator”

Aditya KataraMeasured on their own catalogue
FAQ

Questions sellers actually ask.

Orders from every channel arrive in one queue sorted by dispatch cut-off, stock is decremented across all channels, picklists resolve to bin locations, buyer questions are drafted from real item data, and review requests fire at carrier-confirmed delivery.

Stock is one record underneath every channel, so a sale on one marketplace decrements availability everywhere within seconds rather than on the next sync. Overselling happens in the window between a sale and a sync — the fix is removing the window.

Replies are drafted from your own listing data, and anything involving negotiation or a dispute is held for a person. The design goal is that you hear about the exceptions, not that a machine answers everything.

OpsPilot routes orders, inventory and fulfilment; Engage handles buyer messaging and review requests; OmniList keeps the underlying stock and price record correct across channels.

The Command Center surfaces only what genuinely needs a human — an expired channel token, a stock conflict, a held message. Everything else is intended to run without being watched.

Bring one day of orders.

We will run them through in approval mode so nothing moves without you.

No card for the first 14 days · your catalogue, not a sandbox